Compliance & Documentation

Product documentation, clear claims, and support boundaries.

DeepTireh provides product documentation information to help customers understand FDA registration and device listing information, SGS testing where applicable, product labels, manuals, Smart NFC support access, and model-specific documentation.

Our documentation principles

We aim to describe product documentation accurately and avoid claims that are broader than the documents support.

FDA registration and device listing information where applicable
SGS testing information by product model where applicable
Product labels, manuals, limits, and instructions by model
No FDA approval, treatment, diagnosis, or guaranteed safety claims

Documentation at a glance.

DeepTireh product documentation is organized by product type, model, testing scope, applicable market requirements, and support resources.

1

FDA Registration & Listing

Applicable manufacturer registration and device listing information may be available for certain product categories.

2

SGS Testing

Product testing information may be available for specific models and should be matched to the exact model and report scope.

3

Labels & Manuals

Product labels, user manuals, weight limits, warnings, and setup instructions may vary by model and production batch.

4

Smart NFC Support

Smart NFC provides access to product verification, setup guidance, registration, support resources, and product information.

FDA Registration & Device Listing Information

DeepTireh may provide FDA registration and device listing information for applicable medical device product categories based on manufacturer documentation.

Current manufacturer documentation provided to DeepTireh identifies DOUBLE CARE MEDICAL TECHNOLOGY CO., LTD. with FDA Establishment Registration and Device Listing information for applicable product categories.

Documentation Item Information
Manufacturer documentation DOUBLE CARE MEDICAL TECHNOLOGY CO., LTD.
Establishment Registration Number 3009282549
Owner Operator Number 10038725
Documentation year shown 2026 registration year
FDA establishment registration and device listing do not mean that a device, facility, or product is FDA approved, FDA certified, FDA cleared, or FDA authorized. DeepTireh does not describe its products as FDA approved unless a specific product has applicable FDA approval, clearance, or authorization documentation.

SGS Testing Where Applicable

Some DeepTireh product models may have SGS or third-party testing documentation. Testing information should always be matched to the exact product model, sample description, report number, test standard, and report scope.

  • Testing may vary by model, batch, product category, and test report.
  • A report for one model should not automatically be treated as covering every product model.
  • Weight limits, product specifications, warnings, and labels should follow the applicable model documentation.
  • Where documentation differs, DeepTireh uses the product-specific file, label, manual, or test report as the source of truth.
“SGS Tested Where Applicable” means testing information may be available for certain models. It does not mean every DeepTireh product has the same test report or identical test scope.

CE & International Documentation

CE or international conformity documentation may vary by product model, product category, market, and applicable regulatory requirements.

DeepTireh does not describe all products as “CE Certified” unless model-specific documentation supports that statement. When applicable, conformity documentation may be reviewed or provided by product model.

  • CE documentation may require model-specific declaration of conformity files.
  • Applicable standards and market requirements may vary by product category.
  • Documentation availability does not replace product instructions, warnings, or safety evaluation.

Model-Specific Documentation

DeepTireh product documentation is model-specific. Product labels, manuals, weight limits, test reports, packaging details, Smart NFC resources, and support information should match the exact model being sold or used.

  • Rollators, walkers, canes, crutches, transfer benches, shower stools, and commode chairs may have different documentation.
  • Specifications should be checked by product page, product label, packaging, manual, and support documentation.
  • Product pages may be updated when documentation changes or when a model-specific correction is needed.

Product Labels, Manuals, Weight Limits & Safety Information

Product labels and manuals provide important information such as product model, intended product category, setup instructions, warnings, product limits, weight limits, care instructions, and safety reminders.

  • Always read the product manual and product label before use.
  • Never exceed the stated weight limit for the specific product model.
  • Inspect the product before use and stop using it if it appears damaged, unstable, incomplete, incorrectly assembled, or unsuitable for the environment.
  • Contact DeepTireh support if the product label, manual, or Smart NFC resources appear unclear or inconsistent.

Smart NFC Support Access

Selected DeepTireh products include Smart NFC support access. Products marked “Smart NFC Ready” can connect to digital resources such as product verification, setup guidance, product registration, support resources, and helpful product information.

Smart NFC is a product support access feature. It does not provide medical advice, diagnosis, treatment, emergency assistance, real-time monitoring, professional supervision, or caregiver replacement.

Claims We Do Not Make

DeepTireh aims to keep product and documentation claims accurate, model-specific, and supported by available files.

  • We do not describe products as FDA approved unless a specific product has applicable FDA approval documentation.
  • We do not describe all products as CE certified unless model-specific CE documentation supports that statement.
  • We do not claim that any product can guarantee prevention of falls, injuries, accidents, or medical outcomes.
  • We do not claim that Smart NFC provides diagnosis, treatment, emergency assistance, or medical monitoring.
  • We do not claim that one product model’s test report automatically covers all other product models.

Request Product Documentation

Customers, partners, distributors, or support users may contact DeepTireh to request available product documentation for a specific product model.

Please include the product model, order number if available, product type, purchase channel, and the documentation you are requesting.

Documentation requests can be submitted through the Support Center or by contacting DeepTireh support. Availability may vary by product model, report scope, market, and documentation status.

Need documentation for a specific model?

DeepTireh support can help review available product documentation by model, including labels, manuals, Smart NFC information, product support resources, and applicable testing or listing information.

Contact Support

Request available documentation for a product model, order, support case, or product information question.

Visit Support Center →

Register Product

Product registration helps DeepTireh connect product information with support resources and service communication.

Register your product →

Safety Information

Review DeepTireh’s product safety information, medical disclaimer, and product support boundaries.

Read medical disclaimer →