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OUR STORY

Everyday independence deserves thoughtful support.

DeepTireh offers practical mobility and home-care products, clear product information, and model-specific support to help people and families navigate everyday routines with greater confidence.

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Older man using a black rollator while walking with a woman outside a home
Practical products. Clear information and support for everyday routines.
01 Thoughtful details

Product choices considered around comfort, adjustment, handling, and everyday use.

02 Clear information

Specifications, intended use, and limitations explained as clearly as possible.

03 Model-specific guidance

Manuals, setup resources, and documentation connected to the relevant product.

04 Reliable support

Practical help for product, setup, order, return, and registration questions.

WHY DEEPTIREH BEGAN

It started with an everyday problem that should have been easier to solve.

A note from Andy, Founder

In the winter of 2022, an older relative spent four months recovering at home after hip replacement surgery. The medical crutches he relied on were almost identical to the pair my grandfather had used 19 years earlier: heavy materials, uncomfortable grips, and height adjustments that required loosening and tightening screws.

That experience made me pay closer attention. Many mobility and home-care products performed a basic function, yet the daily experience of using them—comfort, adjustment, clear instructions, and follow-up support—too often felt like an afterthought. Other options were simply beyond the reach of many families.

In 2023, I began discussing the problem seriously with Mr. Mu, who had years of experience in medical-device supply chains and manufacturing. We agreed on a simple standard: better considered design, clearer information, and fairer value should make essential support products genuinely more useful. That belief became DeepTireh.

We began with walkers, crutches, shower stools, and other products people depend on in ordinary routines—not because they were fashionable, but because they were fundamental. The name “Tireh” is not an acronym. We simply wanted it to feel like steady, trustworthy companionship.

DeepTireh does not have a dramatic origin story. We saw a real need, believed we could contribute something useful, and chose to begin.

Andy Founder, DeepTireh

WHAT WE BELIEVE

Support should be considered in the details.

Small decisions can shape how a product feels every day: the curve of a grip, the clarity of an adjustment, the way a frame folds, and how easily the correct instructions can be found.

Designed around real routines

We look at how products are held, adjusted, folded, cleaned, stored, and used at home.

Information before persuasion

Customers should be able to understand fit, function, limitations, and model details before purchasing.

Guidance tied to the model

Manuals, setup information, and support should make it clear which product they apply to.

Support beyond checkout

A purchase may be the beginning of a customer’s questions, not the end of them.

Hands adjusting the height pin on an aluminum underarm crutch
Underarm crutch displayed with its product manual and color swatches
Hand holding a smartphone beside an NFC-tagged underarm crutch

HOW WE WORK

Start with real use. Coordinate every step carefully.

DeepTireh works with identified manufacturing partners to connect product requirements, documentation, packaging, and support materials to the products we sell.

Keeping these responsibilities connected helps us explain products more clearly, maintain model-specific resources, and return customer feedback to the people responsible for production.

  • Product requirements coordinated by model
  • Labels, manuals, and documentation aligned to the applicable product
  • Customer feedback shared with manufacturing partners
  • U.S. sales and customer support operated by Yumony Trading Inc.
Older woman arriving at a home with a black rollator as another woman opens the door

A FOCUSED TEAM

Clear responsibilities. One shared standard.

Our team is deliberately focused. Each person owns a different part of the work, while every decision is measured against the same goal: making products, information, and support more useful to the people who rely on them.

Founder

Andy

Leads product decisions and the overall direction of DeepTireh.

Co-Founder

Mr. Mu

Oversees supply-chain and production coordination with manufacturing partners.

Brand Lead

Abby

Keeps product information and brand communication clear, consistent, and useful.

QUALITY INFORMATION SUPPORTED BY DOCUMENTATION

Evidence before promises.

Testing and regulatory documentation are tied to the applicable company, model, standard, report, and scope. Evidence for one model is not presented as proof for every product.

FDA 2026 registration year

Establishment Registration & Device Listings

Double Care Medical Technology Co., Ltd., a manufacturing partner identified by DeepTireh, has completed its 2026 FDA establishment registration and applicable device listings.

Registration no.
3009282549
Owner/operator no.
10038725
FDA registration and listing do not mean FDA approval, clearance, certification, or endorsement.
SGS Model specific

HY8516L Rollator

Selected testing based on ISO 11199-2:2021.

GZHL250401608701MD
SGS Model specific

KF8514L Rollator

Selected testing based on ISO 11199-2:2021+A1:2024.

GZHL250602397501MD
Hands packing an underarm crutch, replacement tips, hardware, and manual into a cardboard box

RESPONSIBILITY IN PRACTICE

Better choices begin with less unnecessary waste.

Environmental responsibility is not a slogan or a single material choice. For us, it means making practical improvements where we can and being careful not to claim more than the evidence supports.

  • Clearer information before purchaseHelping customers identify the right model can reduce unsuitable purchases and avoidable returns.
  • More considered packagingWe work with manufacturing partners to reduce unnecessary material and improve package fit where practical.
  • Durability and maintenanceWe consider usable life, care information, and replaceable components where appropriate for the product.
  • Continued improvementPackaging, documentation, and product decisions are reviewed as products and customer needs evolve.

SUPPORT THAT STAYS WITH THE PRODUCT

We provide more than a transaction.

After purchase, customers may need a manual, setup guidance, product registration, model identification, or help from a person. We organize these resources around the relevant product so the next step is easier to find.

Manuals and setup resources

Product-specific manuals and guidance are provided where available and connected to the applicable model.

Smart product assistance

On supported products, Smart NFC can provide a shorter path to installation videos, support, and registration.

Human support

Customers can contact DeepTireh for product, setup, order, return, and registration questions.

Visit Support Center How Smart NFC Works

STILL LISTENING. STILL IMPROVING.

Everyday independence deserves support that keeps getting better.

If you or someone you care for uses a DeepTireh product, we hope it makes an everyday routine a little easier. If something could be clearer or work better, we want to hear it. Building responsibly means continuing to listen—and continuing to improve.

Explore Our Products Contact DeepTireh
UNITED STATES OPERATIONS DeepTireh is operated in the United States by Yumony Trading Inc.
7200 E Dry Creek Rd, Suite A350
Centennial, CO 80112, United States
support@deeptireh.com +1 (346) 289-3265