Privacy Policy | DeepTireh

1. Scope of This Policy

This Privacy Policy applies to information collected through the DeepTireh website, product registration forms, contact forms, support requests, newsletter signups, Smart NFC product support links, and related online services.

This policy does not replace any privacy notices provided by third-party platforms, payment processors, shipping carriers, marketplace sellers, or external websites that may have their own privacy practices.

2. Information We Collect

DeepTireh may collect information you provide directly, information generated through website use, and information needed to process orders or support requests.

Contact information: name, email address, phone number, shipping address, billing address, and communication details.
Order information: order number, product purchased, purchase date, payment status, shipping details, delivery information, and return or warranty information.
Product registration information: product model, product type, Smart NFC or product ID, purchase channel, purchase date, country or region, and registration notes.
Support information: messages, support topic, product model, photos, packaging information, damaged-item details, missing parts information, and other information you choose to submit.
Website and device information: browser type, device type, IP address, pages viewed, referring pages, approximate location, session information, cookies, analytics data, and similar technical information.
Marketing information: newsletter signup details, email preferences, and engagement with DeepTireh communications.

Please do not submit medical records, diagnosis details, emergency information, or sensitive health information through website forms, product registration, Smart NFC links, or support requests.

3. How We Use Information

DeepTireh uses information to operate the website, process orders, provide support, register products, respond to inquiries, and improve the customer experience.

Process orders, payments, shipments, returns, refunds, and warranty requests.
Provide product-related support, setup resources, Smart NFC access, and registration services.
Respond to customer questions, support requests, damaged-item reports, and general inquiries.
Send order confirmations, service communications, policy updates, support messages, and product-related information.
Send marketing communications only where permitted and with available opt-out options.
Improve website performance, product information, support processes, and customer communication.
Protect against fraud, misuse, security incidents, unauthorized activity, or violations of our policies.
Comply with legal, tax, accounting, regulatory, and operational requirements.

4. How We Share Information

DeepTireh may share information with service providers and partners that help operate the business, fulfill orders, provide support, and maintain website services.

Commerce and website platforms: to host the store, manage orders, and operate website features.
Payment processors: to process payments and help prevent fraud.
Shipping and fulfillment providers: to deliver orders and manage logistics.
Email, support, and customer service providers: to respond to inquiries and send service communications.
Analytics and advertising tools: to understand website performance and, if enabled, support marketing or measurement.
Professional advisors and authorities: where necessary for legal, compliance, accounting, fraud prevention, or safety-related reasons.

DeepTireh does not sell personal information for money. Some privacy laws may define certain advertising, analytics, or cross-context tracking activities as “sharing” or “selling.” Where required, customers may contact DeepTireh to exercise applicable privacy choices.

5. Cookies, Analytics & Similar Technologies

DeepTireh may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website performance, support checkout, improve customer experience, and measure marketing where enabled.

You may be able to control cookies through your browser settings. Blocking cookies may affect website features, checkout, product registration, Smart NFC access, or customer support functionality.

6. Smart NFC Product Support Access

DeepTireh Smart NFC connects each product to product-specific digital resources such as product verification, setup guidance, product registration, support resources, and helpful product information.

When you tap a Smart NFC tag, DeepTireh or related technology providers may process technical information such as access time, device/browser information, product link or product ID, and page interaction information. If you choose to register a product or contact support through Smart NFC resources, the information you submit may be used for product registration and support purposes.

Smart NFC is a product support access feature. It does not provide medical advice, diagnosis, treatment, emergency assistance, or professional supervision.

7. Privacy Choices & Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or information about certain personal information. You may also have rights to opt out of certain marketing communications or certain types of data sharing where applicable.

You can unsubscribe from marketing emails using the unsubscribe link in the email where available.
You can contact DeepTireh to request access, correction, deletion, or other applicable privacy rights.
You may manage browser cookies through your browser settings.
We may need to verify your identity before completing certain privacy requests.

To submit a privacy request, email support@deeptireh.com with the subject line “Privacy Request.”

8. Security & Data Retention

DeepTireh uses reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website, transmission, storage system, or online service can be guaranteed to be completely secure.

DeepTireh retains information for as long as reasonably necessary to provide services, process orders, support products, maintain records, resolve disputes, prevent fraud, comply with legal obligations, and operate the business.

9. Children’s Privacy

The DeepTireh website is not directed to children under 13, and DeepTireh does not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review the request.

10. International Users

DeepTireh is designed primarily for customers in the United States. If you access the website from another country, your information may be processed in the United States or other locations where DeepTireh, service providers, or technology partners operate.

11. Updates to This Policy

DeepTireh may update this Privacy Policy from time to time. Updates will be posted on this page with the updated effective date where applicable. Continued use of the website after updates means the updated policy applies to future interactions.